The tool crashes

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  • This topic has 6 replies, 1 voice, and was last updated 1 year ago by admin.
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  • #5818 Reply
    tenkyu
    Guest

    I’m using windows 11 in a Japanese environment.
    When I manipulate the list after searching, the tool exits!
    This happens quite often!
    Can you please help me to pick up the error?

    #6318 Reply
    admin
    Keymaster

    Hello

    Do you use the latest version?

    Please upgrade to the latest version first

    Thank you for your feedback

    #6707 Reply
    tenkyu
    Guest

    Thank you.
    Resolved.

    #9014 Reply
    tenkyu
    Guest

    1.3.1030OCR Ver crashes again!
    It seems to be crashing on its own while automatically updating the index.

    #9129 Reply
    admin
    Keymaster

    Hello, tenkyu
    How do you know it crashed while auto-updating the index? Does he update the index every crash? Please provide more information to help us solve the problem completely.
    Thank you

    #9137 Reply
    tenkyu
    Guest

    I’m trying to refresh the index every 4 hours and when I notice it, it’s because it’s down on its own.

    I think it’s probably the index of a particular file that’s causing it to drop, but it’s over 20 gigs, so I don’t know which one.

    #9767 Reply
    admin
    Keymaster

    Hi, tenkyu. How about now?

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