index start takes forever

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  • #13281 Reply
    steve senart
    Guest

    I downloaded and installed the program a few months ago and it works great for a while ( weeks? )  then randomly a day comes when after system startup when  I go to use the program it says please wait for index service to start and it never gets past this point and it does show a green check mark.  I can wait an hour and it still says to wait.   The service shows started in the services list.   I only index a few folders and a few file types so not a large index.   The only fix is to uninstall the program and install again and then things start working almost immediately.  Then it works great for a while ( weeks?) then have to uninstall and install again.  Have had to do this 3 or 4 times over the past few months.    Windows 11 64 bit 32gig using ssd disks.   Another question program says it needs to restart to get admin rights for certain options but my user has admin rights so why does it not already have admin access?

    Thank you for the great program.  I just wish it would not stop working after a while.   Program says no update available.

    #16393 Reply
    Gerard Boekkamp
    Guest

    I use version 1.3.1380 on a desktop with W11 and with 24 GB RAM. I have the same problem as Steve. But more, every time I will change the search topic or choose a menu item the program stucks for minimum 1 minute and maximum 5 minutes. On an older desktop with W11 and 16 GB RAM and version 1.3.1380 it works great (till now, 5 days). I don’t understand this!

    #16471 Reply
    Abbie
    Moderator

    Hello.

    We got it,engineers will test again and try to fix this issue.

    Thank you for your feedback.

    #29551 Reply
    Abbie
    Moderator

    Hello,Gerard Boekkamp.

    If you are using Windows 11, please try to download version 1.3.1990 and install it.

    https://dl.cbewin.com/file/latestver/Anytxt.zip
    https://dl.cbewin.com/file/latestver/Anytxt.OCR.zip

    But the ARM platform is not supported yet, please pay attention to the subsequent versions.

    We look forward to your feedback after searching with the new version.

    Thank you.

    #29974 Reply
    ItsMe
    Guest

    It has been more than a whole day now on the same “The Full Text Search Engine is starting, please wait a moment. Attempting to search anyway says the initial start may take dozens of seconds. How many dozens? More than a day now seems to be far beyond what it should be taking. It is stuck at 7% where it has been since about 2 minutes after I installed it. I have tried uninstalling and reinstalling and there is no change.

    #30092 Reply
    Abbie
    Moderator

    Hello.

    Could you please tell us what operating system you are using? and which version of Anytxt are you using?

    Thank you.

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