index start takes forever

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  • #13281 Reply
    steve senart

    I downloaded and installed the program a few months ago and it works great for a while ( weeks? )  then randomly a day comes when after system startup when  I go to use the program it says please wait for index service to start and it never gets past this point and it does show a green check mark.  I can wait an hour and it still says to wait.   The service shows started in the services list.   I only index a few folders and a few file types so not a large index.   The only fix is to uninstall the program and install again and then things start working almost immediately.  Then it works great for a while ( weeks?) then have to uninstall and install again.  Have had to do this 3 or 4 times over the past few months.    Windows 11 64 bit 32gig using ssd disks.   Another question program says it needs to restart to get admin rights for certain options but my user has admin rights so why does it not already have admin access?

    Thank you for the great program.  I just wish it would not stop working after a while.   Program says no update available.

    #13364 Reply

    We just fix this issue, try the latest version, and please feedback here .

    Thank you.

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