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February 15, 2023 at 6:40 am in reply to: Why my indexing service automatically stop after several seconds? #9913
admin
KeymasterHello, Jeff Wang
it seems like a bug, please send us the detailed system information, and you can do the following:
running “system info” in CMD, then sending the output to [email protected]
looking forward to your reply.thanks
admin
KeymasterHello
if this message appears again, you can click “OK” to complete the installation.
this error does not affect the use of the software.
thank you for your feedback.
February 14, 2023 at 5:33 am in reply to: Suggestions: More options for update interval – Better feedback #9896admin
KeymasterHi, PLI
about the update interval, if your file has not been indexed for 4 hours, the next automatic update will be ignored, and the previous file index will continue.
thank you for using our software, we have recorded your suggestions, and they are submitted to developers.
thanks for your detailed feedback.
If you have any questions, please continue to contact us.February 10, 2023 at 3:21 pm in reply to: Why my indexing service automatically stop after several seconds? #9846admin
KeymasterPlease exit Anytxt GUI completely, and check if the ATService.exe process is running.
admin
KeymasterHi Chirag, you are doing the right thing. Or uninstall first and install the basic text version is also right.
Thank you.February 7, 2023 at 12:46 pm in reply to: Http Search Only One Directory Option (2 Fixes Needed) #9794admin
KeymasterHello Edwin
Our developers are optimizing the interface.
Thank you.
admin
KeymasterHello, James
This path can be copied directly into the search field, as shown below:
admin
KeymasterThank you, Edwin
This feature has been documented, we are referencing it.
admin
KeymasterHello Edwin
thank you for your feedback.
we have documented this feature.
It will be developed according to the requirement priority.
admin
KeymasterHello, phil.
Please restart ATService in windows service manager.
Any questions please let me know. Thank you.
February 6, 2023 at 2:16 pm in reply to: Stuck at “the full text search engine is starting, please wait a moment…” #9769admin
KeymasterHi, Codo. How about now?
admin
KeymasterHi, Tim. Does the full-text index finish?
admin
KeymasterHi, tenkyu. How about now?
admin
KeymasterHello, tenkyu.
Ccan you send the log files of C:\ProgramData\Anytxt\log?
Thanks
admin
KeymasterHi, Edwin. We are working towards it.
Thank you
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